Covering We cover Bury St Edmunds and the surrounding area, including villages such as Thurston, Horringer, Barrow, Fornham All Saints, Flempton, Risby, Little Saxham, Great Saxham, Chevington and Chedburgh. Monday to Friday 9:00am - 5:00pm Get a quote
01284 335592

Talk to IT Support Bury St Edmunds

Two ways to reach us, both go straight to the people doing the work. Ring if it is time-sensitive - a system down, an email that has stopped, a machine that will not start on a Monday.

Call 01284 335592 Email us
Phone01284 335592
Email[email protected]
HoursMonday to Friday 9:00am - 5:00pm
CoveringWe cover Bury St Edmunds and the surrounding area, including villages such as Thurston, Horringer, Barrow, Fornham All Saints, Flempton, Risby, Little Saxham, Great Saxham, Chevington and Chedburgh.

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Before you ring

What happens when you call

Worth saying plainly, because "we are responsive" is what every IT company writes and none of them explain.

When you ring

A person, not a menu

You get somebody who can start looking at it, rather than a form to fill in about the form you already filled in.

While you are on the phone

We try to fix it there

Most things can be sorted remotely with your permission, on the same call. You will be told what we are doing while we do it.

If it needs a visit

You get a time, not a window of a day

We say when we will be there and ring you if that changes.

Areas covered

Where we work

Based in Bury St Edmunds, covering We cover Bury St Edmunds and the surrounding area, including villages such as Thurston, Horringer, Barrow, Fornham All Saints, Flempton, Risby, Little Saxham, Great Saxham, Chevington and Chedburgh.. If your village is not listed, call and ask - it usually is.

BurwellCambridgeElyHaverhillMildenhallNewmarketSaffron WaldenSohamThetford

Before you call

Quick answers

What should I budget for a managed IT support contract in Bury St Edmunds?
Pricing depends on the plan and how many computers you have. Business Essentials runs from £21.60 to £36.00 per computer per month excluding VAT, while Business Premium runs from £24.40 to £54.00 per computer per month excluding VAT. A four-computer office on Business Essentials pays £100.80 per month; the same office on Business Premium pays £154.40 per month. All figures exclude VAT.
What should I budget for remote IT support for a small business in Bury St Edmunds?
On a monthly contract, remote and phone support starts at £36 per computer per month (excluding VAT) for a single machine under our Business Essentials plan, falling to £21.60 per computer per month for 18 or more machines. If you prefer not to commit to a monthly contract, pre-paid time blocks start at £312 for 4 hours, including monitoring and priority service. All prices are per computer, not per user.
What should I budget for an on-site IT support contract in Bury St Edmunds?
Our Business Essentials contract starts at £36 per computer per month (ex VAT) for a single machine, dropping to £21.60 per computer per month for 18 or more machines. The Business Premium plan, which includes on-site call-outs and labour, starts at £54 for one machine and falls to £24.40 per computer per month at 20 or more machines. If you prefer not to commit to a monthly contract, pre-paid time blocks start at £312 (ex VAT) for four hours, including monthly monitoring. All prices exclude VAT and are per computer, not per user.
What should I budget for emergency IT support in Bury St Edmunds if I do not have a contract?
The most cost-effective option without a monthly contract is a pre-paid time block. Four hours costs £312, eight hours £592 and sixteen hours £1,123, all excluding VAT and valid for up to six months.
What should I budget for a block of pay as you go IT support?
Blocks are priced at £312 for 4 hours, £592 for 8 hours or £1,123 for 16 hours, all excluding VAT. Every block includes monthly monitoring and priority service and is valid for up to six months. For very frequent support needs, a monthly contract often works out cheaper, and we can compare the options with you honestly.
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